Effective Date: June 16, 2026

Total Production respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, email, phone calls, software products, and business communications.

Information We Collect

We may collect basic contact and business information, including your name, business name, email address, phone number, website, and details you choose to provide when requesting services, support, software information, or a consultation.

How We Use Information

Information is used to respond to inquiries, provide software, hosting, email, automation, reporting, consulting, and technology services, schedule appointments, prepare proposals, communicate with clients, provide support, and improve our services.

Software, Hosting, and Client Data

Total Production may provide software applications, SaaS tools, hosting, dashboards, database systems, email support, automation, and reporting services. When providing these services, we may access client systems, software records, databases, uploaded files, reports, or business information only as needed to deliver approved services and support.

Information Sharing

Total Production does not sell or rent personal information. Information may be shared only when necessary to provide requested services, comply with legal requirements, protect our systems, or work with trusted service providers involved in delivering technology, hosting, email, payment, analytics, or software services.

Website Analytics and Cookies

Our website may use basic analytics, cookies, server logs, or similar technologies to understand website traffic, improve performance, troubleshoot issues, and protect against abuse. You can disable cookies through your browser settings.

Payments and Billing

If payment or billing services are used, payment information may be processed by third-party payment providers. Total Production does not intentionally store full credit card numbers on its website unless specifically required through a secure third-party payment system.

Email Communications

If you contact us or request information, we may use your email address or phone number to respond, provide updates, schedule service, send proposals, or communicate about active services. You may request that we stop non-essential communications.

Data Security

We take reasonable steps to protect information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, hosting platform, database, or online service can be guaranteed to be completely secure.

Third-Party Services

We may use third-party platforms for hosting, email, scheduling, analytics, payment processing, cloud services, software integrations, security, backups, and business operations. These providers may process information according to their own privacy policies.

Your Choices

You may contact us to request updates, corrections, or removal of your information from our active contact records, subject to legal, billing, security, backup, or service-related recordkeeping requirements.

Contact Us

Total Production
2014 Champions Gateway
Canton, OH 44708
Phone: 330-205-0430
Email: shetrick@sbsconsulting.biz
Website: www.totalproduction.com